Resume
I have spent 20+ years building and leading the teams behind consumer web platforms. At T-Mobile I led four managers, 40+ engineers, and 100+ contractors across three continents for T-Mobile.com and my.T-Mobile.com, sites that see 6M visitors a day and influence $10B+ in revenue, and I led the multi-year move of that stack off Adobe Experience Manager onto Angular and Node. At Nintendo I led engineering for Nintendo.com through the Switch 2 launch, owning front end, back end, and DevSecOps for a $140M+/yr storefront. Before that, six years in online banking at Washington Mutual and seven as a solutions architect to Fortune 500 CTOs and global health NGOs.
I ship at startup pace inside Fortune 100 constraints. Budgets, global vendors, security and compliance are part of the job, and I like the part where Product, Marketing, and Engineering agree on what to build.
I left Nintendo in July 2025 by choice and have consulted through my firm, MuWorks, since. In February 2026 I co-founded RateMyHiFi.com, a community platform for hi-fi listeners, live since April. Agents wrote every line of code; I built the harness they work inside, including the memory that lets each session pick up where the last one stopped. Two decades of enterprise lessons are built in: the security, performance, accessibility, and operability of the site would pass review at any of the companies above.
Open to Senior Manager and Director of Engineering roles and to consulting engagements. Tampa Bay based, remote or hybrid.
MuWorks Consulting & RateMyHiFi.com
- Left Nintendo by choice in July 2025 and have consulted through MuWorks since. Co-founded RateMyHiFi.com in February 2026: an audiophile community where listeners share their hi-fi systems, rate gear, and get AI upgrade advice. Live since April 2026 with 2,200+ pages.
- I defined the product and engineered the harness AI agents build inside: durable session memory, a gardener that keeps living docs consistent, work originating as GitHub issues, multi-agent review gates in CI, and a daily health agent that files issues with proposed fixes.
- Enterprise controls at startup size: row-level security on every table, database-enforced rate limits, a GDPR/CCPA-aligned data lifecycle, and agents that never hold production keys or apply schema changes.
- Agentic engineering
- Founding a product
- Vercel hosting
- SEO & social marketing
- Context engineering
Nintendo of America
- Led 3 managers and a team of 12 engineers across a full-stack organization (FE/BE/DevOps); owned full DevSecOps for Nintendo.com.
- Raised CSAT from 79 to 87+, and NPS from 25 to 43+; supported $140M+/yr DTC in late-cycle console years.
- Delivered next-gen console system marketing launch, anti-scalping reservations, Year in Review, and design to mid-build phase for an Adobe Magento to Salesforce SFCC re-platform.
- Drove the MarTech roadmap with Product, Design, and Marketing; turned the stack into a reusable, localized global digital experience platform.
- Simplified Jira and the flow of work for a 60% throughput gain on high-value priorities.
- DevSecOps
- CX metrics: CSAT, NPS
- Commerce re-platform
- MarTech as a platform
- Marketing leak prevention\detection
- GraphQL
- NextJS
T-Mobile
- Led 4 managers, 40+ FTE, 100+ contractors for T-Mobile.com & my.T-Mobile.com ($10B+ revenue influence), partnering with Product, Design, and Marketing.
- Built the business case and delivered a multi-year headless decoupling from AEM onto Angular/Node: 3× faster page loads, 0 high-impact incidents, 25× faster developer onboarding.
- Grew digital account activation from 0.2% to 8% enterprise share by expanding functionality and optimizing CX.
- Held a 4.5-star rating on the T-Mobile hybrid app across 15M active users by optimizing the app's web-framed experiences.
- Migrated digital payments to distributed systems built on Angular + Spring Boot microservices transacting $10B+ annually.
- Managers of managers
- Headless architecture
- Business cases
- Payments at scale
- Angular
- NodeJS
- Microservices
WideNet Consulting
- Consultant to a global health NGO: PO and Scrum Master for EpiSample, an Android survey app; built an ODK reference architecture country teams standardized on, and a data program roadmap that raised data quality.
- Product ownership
- ODK Collect
- Android Apps
- Enterprise data quality
AIM Consulting
- Advisor to a Fortune 500 airline's CTO; led the Cyber Monday scalability effort to 100% uptime after the prior year's crash, and built a scalability maturity model with prioritized initiatives.
- Scalability strategy
- Advising a CTO
- Consulting
Premera Blue Cross
- Led delivery of the first-to-market mobile insurance ID card; migrated the member portal to cloud, lifting engagement 7% to 12%; modernized provider search and retail e-commerce.
- Solution architecture
- Mobile Web
- OAuth
- E-commerce
JP Morgan Chase / WaMu
- Managed performance & capacity for WaMu online banking with a global 24×5 test lab; improved KPI prediction accuracy by over 700% and caught all major issues pre-prod.
- Performance engineering
- Capacity planning
- 16x5 Global team leadership
- Regression Analysis
- First team leadership